Shipping policy
At Maycherry, we aim to process and ship your order as quickly as possible.
Order processing time
Orders are typically processed within 1–4 business days after payment is confirmed.
Processing times may be slightly longer during high-volume periods, holidays, product launches, or promotional events.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, when available.
Shipping time
Estimated shipping time is typically 7–14 business days after your order has been processed.
Please note that shipping times are estimates and may vary depending on your location, courier delays, customs processing, public holidays, weather conditions, or other factors outside our control.
Total estimated delivery time
Your total estimated delivery time is:
Processing time: 1–4 business days
Shipping time: 7–14 business days
This means most orders arrive within approximately 8–18 business days from the date of purchase.
Shipping confirmation and tracking
Once your order ships, you will receive a confirmation email with tracking details, when available.
Tracking updates may take a few business days to appear after the package has been shipped.
Incorrect shipping information
Please make sure your shipping address is correct before placing your order.
Maycherry is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at:
We will do our best to help before the order is processed, but we cannot guarantee changes once the order has been prepared or shipped.
Customs, duties, and taxes
Depending on your country or region, your order may be subject to customs fees, import duties, taxes, or other charges.
These fees are not included in the product price or shipping cost and are the responsibility of the customer.
Maycherry is not responsible for delays caused by customs processing.
Lost or delayed packages
If your package is significantly delayed, please contact us at:
We will help review the tracking information and assist where possible.
Maycherry is not responsible for delays caused by shipping carriers, customs, incorrect addresses, or events outside our control.
Refused or unclaimed packages
If a package is refused, unclaimed, or returned due to an incorrect address, the customer may be responsible for reshipping costs or any return shipping fees.
Order changes and cancellations
If you need to change or cancel your order, please contact us as soon as possible at:
Once an order has been processed or shipped, we may not be able to cancel or modify it.
Contact
For shipping questions, please contact us at: